Frequently Asked Questions

Infinity at Sydney Tower is located at Westfield Sydney, Level 4/108 Market St, Sydney NSW 2000

Contact number: 1300 391 808

or email us at: reservations@infinitysydneytower.com.au

Please email our events team at TWG.Events@trippaswhitegroup.com.au

Please contact our events team at TWG.Events@trippaswhitegroup.com.au

This is a fantastic gift idea to spoil on a special occasion!

• Beverages can be organised if pre-paid via a gift card; happy anniversary/ birthday plates – not customised/personalised..
• For flowers, cakes and chocolates, you can organise and deliver them at our reception desk on the reservation day between 2pm to 4:30pm. Please let us know beforehand so we can prepare accordingly.
• We can organise flowers for your table, if we have at least 48 hours. We will be able to check with our florist and give you a quote for the flowers to be organised for your table. Flower services’ price depend on the flowers requested and availability.

Infinity is not a BYO restaurant but rest assured we have an outstanding wine list hand picked by our-house sommelier.

Yes, but please note we do charge $3.50 per person for cakeage

Candles and sparklers unfortunately are not allowed in Sydney Tower.

Yes. We can prepare a happy birthday or happy anniversary dessert plates with a chocolate plaque mentioning the occasion. Chocolate plaques may be organised with a minimum 48-hour notice and at no extra cost.

Our menu can found on our website or click here

Yes, group bookings are welcome more information can be found on our website here
or by contacting us at reseravtions@infinitysydneytower.com.au or call us on 1300 391 808

Yes where possible, please let us know as soon as possible of any dietary requirements so that we can advise on where this is possible.

Infinity is not a halal restaurant. We source our meat from a certified halal butcher named St. Andrews’, however the restaurant does serve pork so we are not a halal restaurant

Yes, you can pay for reservation upfront via Gift Card

Please check with the parking garage of your choice if they provide disabled parking facilities.

We are located between Pitt Street and Castlereagh Street. Enter via Level 4 Westfield Sydney, 108 Market Street NSW 2000.

We are opposite of Chanel on level 4.

Wheelchair access table is available, but limited, only for non-window tables. Window tables are only accessible by stairs – Please contact our reservations team so we can accommodate you to the correct table. Please be aware that there are no disabled toilets.

Yes, children are welcome at Infinity. However children under the age of 18 are require adult supervision.

yes, we do have high chairs available for toddlers and babies.

Yes, there is room available for prams and strollers.

Yes, Infinity at Sydney Tower can be booked online via our website by clicking here

Deposits are not required for bookings of 9 or less. For group bookings of 10 or more, please visit our Group Dining page on our website by clicking here

Yes, a credit card is required to secure your booking at Infinity. Credit card details are encrypted and stored in our Resdiary system.

Yes, there is a minimum spend requirement; two course A La Carte menu at lunch and three course for dinner

Yes but bookings are strongly recommended to secure your space.

Specific sections can be allocated but these are not semi-private.

Requests are available but not guaranteed. Allocations are under Restaurant Manager discretion.

No, pets are not allowed in Infinity at Sydney Tower.

Yes, guide and assistance dogs welcome, with support documentation

Yes, our sister venues Skyfeast on level 82 of Sydney Tower offers unlimited buffet. Above this on level 83 you will find Bar 83 offering cocktails and nibbles at Sydney’s highest bar

There websites cab be found at:
https://bar83sydneytower.com.au/ 
https://skyfeastsydneytower.com.au/

Our parent group Trippas White Group offers a number of dining locations across some Sydney most iconic land marks.
https://trippaswhitegroup.com.au/

You can find more information on our parent group website https://trippaswhitegroup.com.au/

Yes, Infinity at Sydney Tower are able to host wedding celebrations. Please contact the team at twg.events@trippaswhitegroup.com.au or call us on 1300 306 932.

Note: We do not cater for weddings, but we can host wedding celebrations/events at our venue.

Infinity at Sydney Tower can provide all catering requirements, we therefore do not allow external caterers.

Yes, Infinity is available for whole venue buy outs, please contact the team at twg.events@trippaswhitegroup.com.au or call us on 1300 306 932

Yes, gift cards can be purchased from the following link and are available for use at any Trippas White Group venue. https://trippaswhitegroup.com.au/gift-cards/

Digitally via email, either to you or the receiver.

Gift card terms and conditions can be found here https://www.trippaswhitegroup.com.au/gift-cards/

Gift cards are valid for 3 years from date of purchase. Any balance on a gift card which is not redeemed within the validity date cannot be used after the expired date.

Yes, we do accept pre-pay but please note is payable with via a Gift Card only.

Yes, Infinity has a credit card surcharge of 1.5%

Yes, there is a 10% group service charge for groups of 8 and above

Yes, there is 10% Sunday surcharge

Yes, Infinity has a 15% public holiday surcharge

If you have a third-party voucher (not Destination Dining Gift Card) you have to book through the third party’s website, and go through their steps to utilise that voucher. If you need any assistance you will have to contact them through their customer service avenues.

If you have already claimed a voucher and would like to make any changes, please send us an email so we can refer you to the appropriate department.

No, our standard prices only include your meal price, and the lift pass to our restaurant. The observation deck is managed by a separate company and you have to book with them through their website.

No, the Observation Deck utilises a separate lift, and they do not allow public access. Unfortunately, you cannot go straight from our venue to the observation deck (and vice versa).

If you would like to amend your VIP Experience, please contact the Sydney Tower Eye to reschedule your SkyWalk. We will reschedule your buffet experience accordingly.

Yes, gift cards can be purchased from the following link and are available for use at any Trippas White Group venue. https://trippaswhitegroup.com.au/gift-cards/

Digitally via email, either to you or the receiver.

Gift card terms and conditions can be found here https://www.trippaswhitegroup.com.au/gift-cards/

Gift cards are valid for 3 years from date of purchase. Any balance on a gift card which is not redeemed within the validity date cannot be used after the expired date.

Yes, we do accept pre-pay but please note is payable with via a Gift Card only.

Yes, Infinity has a credit card surcharge of 1.5%

Yes, there is a 10% group service charge for groups of 8 and above

Yes, there is 10% Sunday surcharge

Yes, Infinity has a 15% public holiday surcharge

If you have a third-party voucher (not Destination Dining Gift Card) you have to book through the third party’s website, and go through their steps to utilise that voucher. If you need any assistance you will have to contact them

If you have already claimed a voucher and would like to make any changes, please send us an email so we can refer you to the appropriate department.

No, our standard buffet prices only include our buffet, and the lift pass to our restaurant. The observation deck is managed by a separate company and you have to book with them through their website

No, the Observation Deck utilises a separate lift, and they do not allow public access. Unfortunately, you cannot go straight from our venue to the observation deck (and vice versa).

If you would like to amend your VIP Experience, please contact the Sydney Tower Eye to reschedule your SkyWalk. We will reschedule your buffet experience accordingly.